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. Be smart about R&D. This may not be
the time to launch a new product, and you may want to cut back on
R&D. Don't handicap your company's future, but don't throw money
away on R&D that isn't focused on sure money-makers. Make sure your
process is streamlined and well-defined so that every dollar is
used efficiently. This reminds me of a story I heard a couple of
years ago. I haven't verified the story, but it's worth telling.
Snapple, the drink company, was started by three childhood friends
who liked the drink business. In 1994 Snapple was acquired by Quaker
Oats. During due diligence meetings, Quaker Oats representatives
met with Snapple owners and asked them some standard questions.
They got some surprising answers. "What is the process for selecting
a new flavor?" the Quaker Oats officials asked. "Do you use focus
groups, surveys, or something else?" The Snapple owners looked at
each other and answered, "Well, one of us comes up with a flavor,
and if the other two like it then we start selling it." "OK, then
what's the break-even product run?" The Snapple team looked at each
other. After a moment they replied that they didn't understand the
question. "How many cases of a new flavor do you have to sell to
start making money?" the questioner asked. Again the owners looked
at each other and then one looked up and said, "Uh, one." Snapple
was a company well-positioned to make it through tough times.
. Adjust your goals. Set realistic objectives
for yourself, your employees and your clients. This may not be the
time to try for sales records. In tough times a flat year may be
good enough. The goal is survival. Use these tips to ride out the
storm. We are in a major downturn following one of the longest and
most dramatic expansions in history. But this slowdown will pass,
and your company will be well-positioned to sail aggressively into
the bright days to come.
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