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As an entrepreneur you most likely have
a certain amount of moxie, but you may not feel that you have the
right personality to be a good salesperson. Or perhaps because of
your other duties within your business you cannot focus as much
time on sales as you feel necessary. Hiring a good salesperson may
be your answer. While there are many things to consider in hiring
a salesperson, I want to focus on a few key points regarding your
new salesperson's compensation.
. Use a commission structure instead
of paying straight salary. While salary offers a salesperson a certain
amount of security and allows you more control over your sales team,
it provides little incentive and therefore requires closer supervision.
In an entrepreneurial environment where your time is limited and
cash can be tight, you are better off having your salesperson receive
most (if not all) of his or her compensation in the form of commission.
Commission turns your sales expense into a variable cost, which
means you only pay the salesperson when the company is actually
making sales.
. Align your salesperson's interest
with that of the company. For example, if you have empowered your
salespeople with the ability to discount prices to make a sale,
then you may want to pay commissions on gross profit instead of
sales revenue. This way your salesperson does not have the incentive
to reduce the price to the point that the sale isn't profitable
for the firm while still getting a commission that is based on sales
revenue.
. Create an evaluation system. You will
need to evaluate your sales staff to ensure they are reaching the
goals that you have set. These evaluations can be based on the salesperson's
output (sales revenue, sales growth, number of new accounts, etc.)
or on the salesperson's behaviors (number of sales calls made, demonstrations
given or proposals sent, number of customer complaints, selling
time vs. non-selling time, etc.) You can use a combination of evaluation
systems, but don't make it so complicated that it takes too much
time to administer.
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