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Even though we generally think of entrepreneurs as progressive and their entrepreneurial
companies as highly creative, the opposite might be true.
As Bill Dresselhaus, founder of a leading industrial design firm, has said, "(A) traditional
bureaucratic structure, with its need for predictability, linear logic, conformance to accepted norms and the dictates of
the most recent 'long range' vision statement, is a nearly perfect idea-killing machine."
You might ask, how can an entrepreneurial company be bureaucratic? How can a company that
depends on changing the market fall into linear logic and conformance to norms?
The answer lies in three areas that can all contribute to either high creativity or to mediocre
conformity: attitude, structure and practices.
Create an attitude of creativity. Most entrepreneurial companies worry about cash flow and
profits, sometimes reaching a near panic stage. Certainly money matters cannot be neglected, but they don't have to be the
focus of the company. Experience has shown that if creativity is a focus, with money matters as a constant background
concern, the company is more likely to succeed, because it will do the things that cause improvements and dynamic growth.
To emphasize creativity, management must create an atmosphere that allows for creativity.
Creative individuals need to be rewarded. Failure, an inevitable consequence of innovative experimentation, should be allowed.
Prototyping of products and ideas, even new market approaches, should be done early and often so that the consequences of
failure are minimized. But, most of all, tender ideas need to be nurtured.
Scott Thorpe, who writes about creative thinking, has said: "Ideas are like children. They must
grow before they are viable. You must support the infant ideas in your organization until they have grown enough to be evaluated
on their merit. Otherwise, your organization's best new thinking will either be stillborn or vanish out the door."
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