A few weeks ago our company was crammed into a relatively small office space. Our growth during the past two years had forced us to stuff three people into most of the one-person offices and even required some to work from home.
We were having a lot of fun, though. Instead of paging we would often just yell across the hall to each other. Spontaneous "water cooler" chats in the lobby were frequent, and laughter between offices was a regular occurrence. Of course, it is good news that our company is growing. But we were beginning to trip over each other, and our lobby was looking like a storage room. It was clearly time to move.
So, move we did. In doing so we tripled our square footage, which has given us room to spread out a bit. My partner, John, and I were sitting in our new office (we choose to office together because it allows us to both stay privy to all facets of the business and, quite frankly, it is more fun that way), and we both realized that something had changed. The office was quieter. We didn't see the employees nearly as often. The spontaneous lobby meetings were no longer happening. Indeed, the culture of our company seems to have changed ever so slightly.
Defining corporate culture can be difficult. Many academicians have spent careers studying and defining the term, which is why I don't think I can do it justice within this short article. Ultimately, though, a company's culture is determined by the attitudes, beliefs, values and "norms" of the organization and its employee base. In short, it is the personality of a company.
And if you haven't thought much about your company's personality, you probably should. In my experience, it is a major factor in keeping your employees happy, engaged, working hard and wanting to ensure corporate success. Indeed, studies show that many of today's employees cite a good cultural fit as a more significant determinant of their job satisfaction than even salary.