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Did you hear about the firefighter who
set a building on fire so he could rush in, put the fire out and
be the hero of the day?
The "arson syndrome" isn't only found
in firefighters. Entrepreneurs - especially company founders - can
suffer from a similar malady. It doesn't stem from a desire to sabotage
the company. Rather, they see themselves as problem-solvers, and
they get a charge out of coming in at just the right moment with
just the right solutions. And so - consciously or subconsciously
- they set up situations where the company is placed at risk and
they have the opportunity to rush in and save the day.
Unfortunately, they sometimes do such
a good job of establishing a scenario that is ripe for failure that
their last-minute heroics are too late and they actually end up
destroying their own company, or at least costing the company -
and therefore themselves - a ton of money.
Because of a defect or shortcoming that
sometimes goes with the entrepreneur personality, some solo operators
also have a control problem, which translates into a need to be
in control. This results in an even greater need to save the day.
Because of the c-word, they don't delegate effectively. But because
they can't be everywhere at the same time, fires start almost spontaneously.
Hence, the need to rush in and put the fire out that their own negligence
started.
The longer the company founder goes
without an awareness of this tendency, the greater the potential
problem grows. As a company begins to mature with outside board
members and investors, the founder must grow as well or else this
management style - or lack of management - will become a self-defeating
cycle that will make the business owner feel an even greater need
to be the solution to every problem.
"If I'm not there, the whole place
falls apart," the controlling entrepreneur complains. Then he adds
somewhat proudly: "I work longer and harder than anyone else around
here." Which may be true. But he probably can't see that he has
chosen through his behavior to make the business dependent upon
him - and to have to work so hard.
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