Tips on investing are helpful to entrepreneurship, too

05/13/07
By Gary Williams Printed in the Deseret News

Facing a seven-hour flight home, I bought a book that I could read while traveling. I was intrigued by a new offering from Liz Claman (CNBC business news anchor) titled "The Best Investment Advice I Ever Received." Claman has compiled bits of wisdom from dozens of top financial experts on the topic the title to the book suggests.

Why include a book about investing in a column on entrepreneurship? It seems to me that if we "reverse engineer" the advice, we can better prepare our companies for an eventual exit: the complete or partial sale of the company to a willing and knowledgeable investor.

Contributors to the book included Jim Cramer, Steve Forbes, John Bogle, David Swensen and, of course, Warren Buffett, among others.

Let me share with you a few of the better thoughts and how we might implement the ideas in our businesses.

Management team

I have written often in this column about the importance of people - I have referred to it as the "A team" concept. This same theme was repeated often by the experts in the book.

Stanley Bergman of Henry Schein likes companies that have a great culture, people and values and that constantly reinvent themselves.

Adding emphasis to the importance of management, Miles White of Abbott Laboratories said, "The management team needs to have what it takes to win. That means they need to be willing to take risks but not make them."

Angelo Mozilo of Countrywide Financial Corp. adds, "I am unconditionally convinced that the quality of any company is a direct result of the quality of management and the people they manage."

What can entrepreneurs do to build and sustain an "A team"? First, organize a board of directors that will hold management accountable for actions and results. It may not be easy or comfortable, but it is necessary if you want independent oversight on performance.

Second, establish appropriate performance milestones and hold the senior team accountable. Compensate great performance. If someone is not contributing or is in a position where skills may be lacking, it is best and easiest to deal with the issues immediately rather than letting time pass hoping that some radical change may occur.

It is reasonable to expect that the early founders of the business have skills associated with starting an enterprise and that they may need to cede their positions over time to others better suited to growing a business during its later stages.

Company culture

The culture of the company is important in building and sustaining value over time.

Peter Cohan of Cohan & Associates, after researching companies that he deemed to be well run or what he called value leaders, developed seven common attributes of these firms. Each of the leading companies valued human relationships, fostered teamwork, experimented frugally, fulfilled commitments, fought complacency, won through multiple means or capabilities and gave to the community.

The cultural attributes of an entrepreneurial company are often closely tied to the values that are prized by the founder and/or president. Some companies are started by individuals who are interested in the product and inventing ideas and are not interested in managing people, systems and policies. These companies need to recruit "cultural leadership." Entrepreneurs should understand from the founding days of the company how important it is to build a culture that fits the market, the customers and the characteristics of the employees to be hired.

Other ideas from the book included being involved in strong markets, offering great service, building a business model with great earnings potential and high margins and being disciplined in your business practices.

Entrepreneurs who are looking toward an exit sometime in the future should build and manage the company to address those attributes valued by investors.

Mr. Gary Williams is associated with the BYU Center for Entrepreneurship. He can be reached via e-mail at cfe@byu.edu.