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Since my last article a few things have happened in my own business to remind me that
a business is never too small to think about risk management. Since risk management is a term that is thrown around
rather loosely, let me make sure that we are all referring to the same thing.
A definition that I like was given by Robert Dilligan, professor of English at the University
of Southern California, when he wrote the following: "Risk management is the process used by governments and businesses
to protect their assets and therefore, their ability to continue to provide services and/or earn profits."
Put a simpler way, risk management is putting measures in place to make sure that unforeseen
bad stuff doesn't "tank" your company. I know this because my company recently had two incidents of unforeseen bad stuff.
First, our business was robbed. The burglars came into our offices and took a lot of
high-end computers and technology components. They also took about $80 worth of candy from our company candy box. This
single event could have been devastating (of course, I'm referring to the theft of the computers, not the candy - mostly).
Imagine, for a moment, what you would lose if you lost your business computers. Think financial
data, customer lists, company reports - and that's just the beginning. Is your business prepared to bounce back immediately
from this type of loss?
Fortunately, we had recently put measures into place to secure us from this type of threat. Our
systems were locked down with passwords and security protection. We had real-time backups of all of the information on each of
the individual computers. And now we have real-time off-site backups of the backups.
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