Last week in this space, we talked about the value of networks and networking in today's competitive environment. Because of the increasingly volatile marketplace in which business is currently being done, contemporary entrepreneurs are finding that the need to network on several levels on a continuing basis is a requirement, not an option.
Two kinds of networking were discussed in last week's column: personal networking and product networking. This week, we'll talk about two more ways CEOs and other entrepreneurs should be involved in networks and networking.
Market networking: Developing a marketing campaign, buying media time and targeting the message to buyers in an ever "noisier" environment may still work in some instances. But what seems to be gaining ground in the world of marketing is an understanding on the part of CEOs that people have the ability to find the information (independent of the selling company) that they need/want in order to make a purchase decision.
For example, if someone is car shopping, they can find the competitive price that should be paid for the car, study user reports and opinions on the product, determine which dealer has the best reputation for service, compare competitive financing options and look at the five-year total cost of ownership - all before walking into the dealership.
Virtually every industry is exposed to consumer ratings, blogs, surveys and opinion polls. The corporate marketing guys no longer control the message - the public controls the message and everyone has immediate access to what is being reported.