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Business Management "If business comes with no moral sympathy, or honorable code of behavior, God help us all." --- Anita Roddick, Founder of the Body Shop Managing by the Numbers. New York: Addison-Wesley, Pub., 1988 (book, 293 pages, with C. Meek and W. G. Dyer). "Paper Entrepreneurs and Absentee Owners". Exchange, Spring 1988, pp. 8-12 (interview). "Beating the Odds". Exchange, Winter 1987, pp. 34-36. "Information
in Latin American Organizations: Some Cautions". Management International
Review, Vol. 20, No. 2, 1980, pp. 61-70.
Long-term professional business management consulting I have done include the following clients: Rensis Likert Associates, Inc.--Consultant in management firm working with a variety of clients, having primary responsibility for research design, survey feedback, and ongoing organizational development work with General Motors Division of Fisher Body, Grand Rapids, Michigan. Arthur D. Little, Inc.--Consulting and interview methodology in researching the viability of corporate decentralization for Microlite, S.A. headquartered in Sao Paulo, Brazil. Also engaged in managerial problems at different plant sites in Guarulhos and Recife, Brazil to institute systems of performance evaluation, career development, and succession planning. VSI Corporation-- Consultant to CEO and top management operating committee in Pasadena, California, on problems of strategic planning, management development, career planning, and administrative restructuring corporate-wide. DME Co.--Consulting activity dealing with organizational structure and participative management approaches at plants in New Jersey, California, and Illinois. Clark Equipment Co.--Organizational research and consultant to labor/management quality of work project in Michigan of the International Truck Division with company management and the Allied Industrial Workers of America, Local No. 939. Hyatt Clark Industries--Consulting with management and UAW Local 736 leaders in the process of purchasing a bearing plant from General Motors, creating improved productivity and a democratic approach to decision-making from the shopfloor to the boardroom. This strategy saved over a thousand autoworker jobs and stabilized the Clark, New Jersey area's economy, becoming a prototype for other successful worker takeovers such as Weirton Steel in West Virginia. U.S. Airlines--Ongoing consulting with various corporations over a dozen years: Southwest, People Express, Delta, United, and Northwest Airlines to design new strategies, change corporate cultures, manage conflicts, and improve customer service. "Nothing endures but change." Below are a number of professional management/academic positions I've held
over the years: Managing Editor--Exchange Magazine. Member--National Coordinating Council, Association for Self-Management, Washington, D.C. Adjunct Faculty--New School for Democratic Management, San Francisco, California. Visiting Faculty--Labor Studies Center, University of Michigan. Research Projects Evaluator, National Science Foundation. Board Member--Action Resources, Inc., Salt Lake City, Utah. Board of Directors--National Center for Employee Ownership, Arlington, Virginia. Consultant--Participation Associates, Amherst, Massachusetts. Research Associate--Women's Research Institute, Brigham Young University. U.S. Steel/Geneva Works--Community Advisory Board, Utah County. Board of Directors--Hyatt Clark Industries, New Jersey. Executive Director--Small Business Development Center, Provo, Utah. Advisory Committee--Governor's Office of Planning and Economic Development, State of Hawaii.
"Our [Utah] merchants have hearts that are too elastic, entirely too
elastic; they are so elastic that they do not ask what they can afford to sell
an article for, but what they can ask the people to pay; and as much as the
people will pay, so much will the merchants take--a hundred, or a thousand per
cent, if they can get it, and then thank God for their success. They put me
in mind of some men I have seen who, when they had a chance to buy a widow's
cow for ten cents on the dollar of her real value in cash, would then make the
purchase, and then thank the Lord that he had so blessed them. Such men belong
to the class of Christians referred to on one occasion by Charles Gunn; and,
if you will excuse me, I will tell you what he said about them. He said that
'hell is full of such Christians.'" |