Kristie Kay Seawright

Academic Unit Review Associate, Planning and Assessment
Associate Professor
Public Management, Romney Institute of

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Office: C-242 ASB
Phone: 801-422-3967
Email: kseawright@byu.edu
Office hours: By appointment
Home Page: marriottschool.byu.edu/emp/employee.cfm?emp=kks3
Expertise:
  • Entrepreneurship
  • International business
  • Service quality
Research:
  • International Entrepreneurship
  • Quality Management
  • International Services Management
Education:
  • Ph.D., Business Administration, University of Utah, 1993
  • MBA, Business, University of utah, 1989
  • BS, Accounting, University of Utah, 1987
  • BS, Family Studies, Brigham Young University, 1977
Group Affiliations:
  • Public Management - Primary
  • Entrepreneurship - Secondary
Selected Publications:
  • "Comparative Entrepreneurial Cognitions and Lagging Russian New Venture Formation: A Tale of Two Countries," Journal of Small Business Management Volume 46, Issue 4, Pages 512-535, October, 2008    V I E W   A B S T R A C T
  • "A Video Method for Empirically Studying Wait-Perception Bias.," Journal of Operations Management Volume 25, Issue 5, Pages 1055-1066, November, 2007    V I E W   A B S T R A C T
  • "Cost-Effective Service Recovery: Knowing Which Customers To Keep," International Journal of Applied Marketing Volume 1, Issue 4, March, 2005    
  • "Are entrepreneurial cognitions universal? Assessing entrepreneurial cognitions across cultures.," Entrepreneurship Theory and Practice Pages 9-32, July, 2002    
  • "Moving Microenterprises Beyond a Subsistence Plateau," Journal of Microfinance 2000    
  • "Cross-cultural Cognitions and Venture Creation," Academy of Management Journal Volume 43, Pages 974-993, 2000    
  • "Global Manufacturing Rationalization," Encyclopedia of Production and Manufacturing Management 1999    
  • "Revisiting the Stock Price Impact of Quality Awards.," OMEGA: The International Journal of Management Science Volume 27, Issue 4, November, 1999    
  • "Cultural Values and Venture Cognitions on the Pacific Rim," Global Focus Volume 11, Issue 4, December, 1999    
  • "The Implications of Multiple Cultures and Entrepreneurial Expertise for International Public Policy," Frontiers in Entrpreneurship Research Pages 143-157, January, 1996    
  • "A Quality Definition Continuum," Interfaces Volume 26, Issue 3, Pages 107-113, January, 1996    
  • "The Effects of Documentation of Customer Perception of Product Quality," IEEE Transaction on Professional Communication Volume 39, Issue 3, Pages 157-167, January, 1996    
Experience:
   Teaching
  • Associate Professor, Brigham Young University, 1993
Awards:
  • Abell Fellowship in Manufacturing Leadership , Brigham Young University , 2001
  • Reed Dame Junior Faculty Fellowship, 1996-1999 , Brigham Young University , 1996
  • Fulbright Fellowship , Belarussian State Economic University , 1996
  • Outstanding Teaching Award , University of Utah , 1993
  • Marriner S. Eccles Research Fellowship in Public Policy, 1990-1992 , - , 1990
  • The Shingo Prize for Research , - , 1989